Vacant job

At the Migration Agency, we work with one of the major societal issues of our time – migration. In total, we are about 6,000 people here, and we have an unusually important job!

Your workplace
The Reception and Return Center is undergoing significant development.

You will work with issues that concern and engage in a dynamic environment characterized by meeting people and influenced by what happens in our surroundings. It is also an environment characterized by continuous learning and participation, where we, through co-location, have better conditions to work closely together among the professions in the protection process. We are also close to the applicant by working where the applicant lives. This way, we can work more efficiently and make it safer for the applicant.

It is an international environment, both because Malmö is a point of entry and exit with proximity to Kastrup, but also because the agency will become more integrated into a common European asylum reception and EU agencies such as Frontex and EUAA next year. When you work in the center, you become part of the journey towards a new and reformed asylum reception. Feel free to listen to our employees who talk about working in the Reception and Return Center at the agency: Reception and Return Center (https://migrationsverket.varbi.com/center/tool/position/872212/edit/tab:2/Mottagnings-och%20%C3%A5terv%C3%A4ndandecenter)

What does a migration officer do?
As a migration officer, you will handle, investigate, decide, and propose decisions in various types of cases. The decisions have legal effects for individuals and affect their rights to benefits, rights, and obligations. Additionally, you will work with administration where you manage records and documents that have been received or created in a case. In your role, you will meet and have conversations with individuals who have cases at the Migration Agency and other stakeholders. The conversations may involve informing about decisions or explaining the Migration Agency's processes, as well as guiding and providing service. You will identify and address any special needs of individuals, and if applicable, hold conversations with adults and children in vulnerable situations.

Who are you?
We are looking for someone who has good collaboration skills, is attentive, and resolves conflicts constructively. You are clear in your communication and ensure that messages are conveyed and that expectations are clear for all parties involved. Furthermore, you are structured and can independently plan and organize your work effectively towards set goals and deadlines. You are flexible and can easily adapt and change your perspective and approach in changing circumstances.

In our work as civil servants, high demands are also placed on judgment and a high level of security and confidentiality awareness.

To apply, you have

• A university degree of at least 120 credits in law, social sciences, or behavioral sciences, or another education combined with relevant experience for the role
• Knowledge of administrative law matters
• Experience in work requiring good service and professional treatment
• Good communication skills and express yourself well in spoken and written Swedish and English
• Good knowledge of the Office suite

It is advantageous if you have

• Current experience in administrative law matters
• Experience in case handling

Information
Employment type: Permanent, with a six-month probationary period
Working hours: Shift work, with shifts around the clock
Location: Malmö
Start date: As soon as possible
Employment benefits: Read about our employment benefits here (https://www.migrationsverket.se/Om-Migrationsverket/Jobba-hos-oss/Vart-uppdrag-och-arbete.html).

Application
Welcome with your application documents by 2026-02-22. We accept your application via our recruitment system.

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About the recruitment process
It is important for us to utilize all competencies in the labor market. Therefore, we welcome all applicants and strive for a balanced gender distribution and diversity. As a government agency, we recruit based on merit and skill. You can read more about what this means at this link (https://www.arbetsgivarverket.se/jobba-statligt/fragor-och-svar/Hur-ser-rekryteringsprocessen-ut-for-statliga-jobb/).

We use selection questions during the application process. Please answer them as thoroughly as you can, as your responses are important for whether you qualify to proceed in the recruitment process. In some recruitments, we also use tests to assess how well your skills match the position you are applying for. In a possible interview, you may also be asked questions related to security.

If you wish to contact union representatives, contact information for Saco-S, Seko, and ST can be found at the bottom of the “Job openings and expressions of interest” page on migrationsverket.se: here (https://www.migrationsverket.se/om-migrationsverket/jobba-hos-oss/lediga-jobb/fragor-och-svar-om-att-soka-jobb-hos-oss.html#svid12_5560a3b619996eafa4b2b0).

To work at the Migration Agency, you must have the right to reside and work in Sweden on one of the following grounds: Swedish citizenship (requirement for certain positions), Nordic citizenship, EU citizenship, or permanent residence permit.

If you have protected personal information or other information that you consider to be sensitive, please contact [email protected] (mailto:[email protected]) before submitting your application, and we will tell you more about our security procedures.

Here you can read more about personal data. (https://www.migrationsverket.se/om-migrationsverket/det-har-gor-migrationsverket/personuppgifter.html)

The Migration Agency's recruitments are conducted entirely by our own or contracted suppliers. Therefore, we ask not to receive phone calls and emails from recruitment companies and ad sellers.